Apple-licious Bakery & Bistro

Updated Privacy Policy & Terms & Conditions

4420 Spring Cypress Road, Ste 800 • Spring, TX 77388 • 281-323-4322

PRIVACY POLICY

Effective Date: August 11, 2026

1. Information We Collect

The information we collect depends on how you interact with Apple-licious.

Information You Provide

You may voluntarily provide personal information when you place an online order, submit a

catering or event inquiry, contact us through our website, contact us by email or telephone, create or use an online account, sign up for loyalty or

promotional communications, participate in a promotion or other activity, request information about our products or services, or make a purchase.

Payment Information

When you make a purchase through our website, online ordering system, mobile application, or another payment service, payment information may be collected and processed by the applicable payment processor or service provider. Apple-licious does not intentionally store complete credit or debit card numbers on its own systems when payment is processed through a third-party payment provider.

2. Information Collected Automatically

When you visit our website or use our online services, certain information may be collected automatically, including IP address, browser type, device type, operating system, pages visited, date and time of visits, referring website, general website usage information, and information about how you interact with our website.

3. Cookies and Similar Technologies

Our website and certain third-party service providers may use cookies, pixels, tags, analytics tools, and similar technologies to keep the website functioning properly, remember preferences, understand website use, improve performance, monitor traffic, help protect against fraud or unauthorized activity, and measure promotional activities. You may control or disable cookies through your browser settings.

4. How We Use Personal Information

We may use information to process and fulfill orders; process payments; respond to questions and inquiries; provide customer service; respond to catering and event requests; prepare catering quotes or proposals; communicate about orders, events, loyalty rewards, or inquiries; provide requested products and services; maintain customer and transaction records; improve our products, services, website, and customer experience; maintain security; detect and prevent fraud or unauthorized activity; send promotional communications when permitted by law; comply with legal requirements; and protect the rights, property, and safety of Apple-licious, our customers, employees, and others.

5. Catering and Event Information

Apple-licious Bakery & Bistro Information submitted through Catering & Events forms or otherwise provided about an event may be used to respond to the inquiry, contact you about the event, prepare a quote or proposal, discuss menu selections and event details, schedule and coordinate services, fulfill the request, and communicate before, during, or after the event.

6. Online Ordering

When you place an order through our website, mobile application, or an integrated ordering service, information associated with your order may be collected and processed by Apple-licious and service providers that assist with ordering, payment processing, point-of-sale services, communications, delivery, customer service, or other business functions. Our website uses third-party ordering and business service providers, including Toast, where applicable.

7. Loyalty Rewards and Text Messaging

Apple-licious offers a loyalty rewards program that may allow customers to provide a mobile telephone number to receive rewards-related communications. By providing your number through the loyalty signup, you may be agreeing to participate in the rewards program and to receive messages related to the program. Message and data rates may apply and message frequency may vary. Customers may opt out of applicable text messages by following the instructions in the messages, including replying STOP when available. Loyalty program information may also be subject to the applicable terms and privacy practices of the service provider operating the program.

8. Mobile Application

If you use an Apple-licious mobile application, we may collect information associated with your use of the application, including information necessary to create or manage an account, place and manage orders, process transactions, communicate with you, provide loyalty or rewards services, improve the application, and maintain application security. Third-party technology and service providers may process information according to their own privacy policies. App stores and mobile platforms may also collect information according to their own policies.

9. How We Share Personal Information

Apple-licious does not sell your personal information for money. We may share information when reasonably necessary to operate our business and provide products and services, including with providers for website hosting, online ordering, payment processing, point-of-sale services, mobile application services, analytics, communications, loyalty programs, customer service, catering or event services, security, fraud prevention, and business administration. We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect rights or property, protect safety, investigate or prevent fraud or unlawful activity, or protect the security and operation of our website, application, or business. Information may also be transferred as part of a merger, acquisition, sale of assets, reorganization, or similar business transaction, subject to applicable law

10. Marketing Communications

If you choose to receive promotional communications, we may use your contact information for information about new products, bakery items, food and beverage offerings, specials, promotions, events, catering, loyalty rewards, business announcements, and other Apple-licious updates. You may unsubscribe from promotional emails using the instructions in the message. Promotional text messages may be opted out of according to the instructions provided. Opting out does not prevent necessary non-promotional communications concerning an order, transaction, catering request, event, loyalty account, or requested service.

11. Third-Party Websites and Services

Our website or application may contain links to or integrations with third-party websites, applications, social-media platforms, ordering services, payment providers, loyalty services, analytics services, or other services. Apple-licious does not control third-party privacy practices. When you interact directly with a third-party service, that third party's privacy policy may apply.

12. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no website, electronic transmission, application, or storage method can be guaranteed completely secure.

13. Data Retention

We retain personal information for as long as reasonably necessary to complete

transactions, provide requested services, maintain business and financial records, respond to inquiries, administer loyalty programs, resolve disputes, prevent fraud, comply with legal obligations, and enforce agreements. Retention periods may vary by information type and purpose.

14. Children's Privacy

Our website and services are intended for a general audience and are not directed toward children under 13. We do not knowingly collect personal information from children under 13 for the purpose of creating accounts or providing services directly to them. If you believe a child under 13 has provided personal information, contact us at info@apple-licious.com.

15. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights concerning personal information, including requesting information about personal information we maintain, correction of inaccurate information, deletion of certain information, opting out of promotional communications, and asking questions about how information is collected or used. Certain information may not be eligible for deletion or other requests when we are required or permitted by law to retain it. Contact info@apple-licious.com for privacy-related requests.

16. Texas Privacy

Apple-licious Bakery & Bistro operates in Texas. Texas law provides certain privacy rights to Texas residents in circumstances where applicable law applies to a business and its processing of personal information. Contact info@apple-licious.com with privacy questions or requests. We will review and respond in accordance with applicable law

17. Do Not Track

Some web browsers offer a “Do Not Track” setting. Because there is not currently a universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals in every circumstance.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, application, services, technology, or applicable legal requirements. When changes are made, we will update the Effective Date at the beginning of this Privacy Policy.

19. Contact Us

Apple-licious Bakery & Bistro 4420 Spring Cypress Road, Ste 800 Spring, TX 77388

Phone: 281-323-4322

Website: www.apple-licious.com

Email: info@apple-licious.com

TERMS & CONDITIONS

Effective Date: August 11, 2026

1. Acceptance of Terms

By accessing or using the Apple-licious Bakery & Bistro website, mobile application, online ordering services, catering services, event services, or other online services (collectively, the “Services”), you agree to these Terms & Conditions. If you do not agree, please do not use the Services.

2. About Apple-licious

Apple-licious Bakery & Bistro provides bakery, food, beverage, catering, event, and related services. Product availability, menus, pricing, hours, and offerings may change without notice.

3. Business Hours and Contact

Current regular business hours are Tuesday through Saturday, 7:00 AM–8:00 PM; Sunday, 8:00 AM–4:00 PM; Monday, closed. Kitchen or service area may close before the posted business closing time. For questions, please contact 281-323-4322 or info@apple-licious.com.

4. Online Orders

When placing an online order, you agree to provide accurate and complete information. Orders are subject to availability and acceptance by Apple-licious. We reserve the right to refuse, modify, or cancel an order when necessary, including because of product availability, pricing or listing errors, suspected fraud, or other operational circumstances.

5. Prices and Payment

Prices displayed through our website or ordering services are subject to change. Applicable taxes, fees, delivery charges, or other disclosed charges may apply. Payment is processed through the applicable payment service. By submitting an order, you authorize the applicable payment method to be charged for the amount presented at checkout, subject to any authorized adjustments.

6. Order Changes, Cancellations, and Refunds

Because many food and bakery products are prepared specifically for an order, changes or cancellations may be subject to time limits, product availability, preparation status, and applicable charges. Refunds or credits, when appropriate, will be handled according to the circumstances of the order and applicable law. Contact Apple-licious as soon as possible at 281-323-4322 or info@apple-licious.com.

7. Catering and Events

Catering and event services may require advance notice, deposits, final guest counts, menu confirmations, payment deadlines, or other arrangements communicated at the time of booking. Quotes and proposals may have expiration dates and are not final bookings until accepted by Apple-licious and any required payment or deposit has been received. Event-specific terms communicated in a written proposal, invoice, contract, or booking confirmation may supplement these Terms & Conditions.

8. Allergies and Dietary Information

Apple-licious takes food allergies and dietary requests seriously, but our bakery and kitchen may handle common allergens, including wheat, eggs, milk, soy, peanuts, tree nuts, and other ingredients. We cannot guarantee that any product is completely free from allergens or cross-contact. Customers with allergies or dietary restrictions should notify Apple-licious before ordering and make informed decisions about whether a product is appropriate

9. Product Information

We make reasonable efforts to provide accurate descriptions and images of products. However, colors, sizes, decorations, portions, and appearance may vary from photographs or descriptions, particularly for handmade or made-to-order products. Ingredients and product availability may change.

10. Website and App

Use You agree to use our website and application only for lawful purposes. You may not attempt to interfere with the operation or security of the Services, gain unauthorized access, introduce malicious code, misuse another person's account, or use the Services in a way that could harm Apple-licious or others.

11. Accounts

If you create an account, you are responsible for maintaining accurate information and protecting your account credentials. You are responsible for activity conducted through your account unless unauthorized use resulted from circumstances for which you are not responsible.

12. Intellectual Property

The Apple-licious name, logo, branding, website content, photographs, graphics, written materials, menu descriptions, and other original content made available through the Services are owned by or used by Apple-licious with permission and may be protected by intellectual-property laws. You may not reproduce, modify, distribute, sell, or commercially exploit our content without permission, except as permitted by law.

13. Third-Party Services and Links

Our Services may use or link to third-party services, including ordering, payment, socialmedia, mapping, communication, hosting, loyalty, analytics, or application services. Apple-licious is not responsible for the content, availability, policies, or practices of third-party services. Your use of those services may be subject to their own terms and policies.

14. Promotions and Loyalty Rewards

Promotions, discounts, coupons, loyalty rewards, and special offers may be subject to additional terms, expiration dates, product restrictions, purchase requirements, or availability limitations. Apple-licious reserves the right to correct errors and modify or discontinue promotions when permitted by law. Loyalty rewards and text communications may also be subject to the terms of the service provider operating the program.

15. Reviews and User Content

If you submit a review, photograph, comment, testimonial, or other content to Applelicious or through a service we use, you represent that you have the right to submit that content and that it does not violate the rights of others or applicable law. You grant Apple-licious permission to use, reproduce, display, and share such content for legitimate business and promotional purposes, subject to applicable law and our Privacy Policy.

16. Disclaimer

To the extent permitted by law, the Services and information provided through them are provided on an “as available” basis. Apple-licious does not guarantee that the website, application, or online services will always be uninterrupted, error-free, secure, or available. Nothing in these Terms & Conditions excludes or limits rights or remedies that cannot legally be excluded or limited.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Apple-licious and its owners, employees, agents, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to use of the Services or inability to use the Services. Nothing in these Terms & Conditions limits liability that cannot legally be limited or excluded.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Apple-licious Bakery & Bistro and its owners, employees, agents, and service providers from claims, liabilities, damages, losses, and expenses arising from your unlawful use of the Services, violation of these Terms & Conditions, or violation of the rights of another person.

19. Privacy

Your use of the Services is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information. Our Privacy Policy is incorporated into these Terms & Conditions by reference.

20. Governing Law

These Terms & Conditions are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.

21. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be posted on our website and will become effective when posted unless a different effective date is stated. Your continued use of the Services after changes are posted constitutes acceptance of the updated terms to the extent permitted by law

22. Contact Us

Apple-licious Bakery & Bistro 4420 Spring Cypress Road, Ste 800 Spring, TX 77388

Phone: 281-323-4322

Website: www.apple-licious.com

Email: info@apple-licious.com

Terms & Conditions Effective Date: August 11, 2026